RETURNS OR REPLACEMENTS
Returns can be made by courier or in store. If you want to return an item contact me by clicking on the button - INFO - at the bottom of the page, within 14 days from the date of delivery. From the date of notification, you will have another 14 days to return your item by sending it to the address indicated on the shipping label.
Returned products must meet the following conditions for your order to be refunded:
- All items must be returned in their original condition, with all labels intact.
- Products that have been worn, used, altered or damaged will not be accepted.
- Returns are not for custom items. The sale of these products is final.
Additional shipping costs are non-refundable.
The gifts purchased on LudovicaMisso.it can be returned but always within 14 days of the date of delivery of the item. In any case, the refund can be credited back only on the form of payment used at the time of purchase. Click on the INFO button to contact me and receive all the necessary information.
For custom items you will not be able to cancel or modify your order once it has been placed. The sale of these products is considered final and there is no possibility of return.